Frequently Asked Questions

All written quotations provided by ApexShield Roofing are fixed and guaranteed for 30 days from issuance, giving you ample time to review your options.

For small to medium repairs, payment is only due upon successful completion of the work and your inspection of our photo report. For large roof replacements requiring bespoke slate orders or extensive scaffolding, a standard staged milestone schedule is agreed upon in writing before works commence.

Yes. We work with leading UK builders' merchants and reclaimed salvage yards across Greater Manchester to source matching aged concrete tiles, clay pantiles, and natural Welsh or Westmorland slates so your repair blends in cleanly.

Driving rain pushed by strong winds travels upwards beneath tile laps and loose flashings. This is common on exposed elevations or where original underlay has degraded or torn over time.

All complete pitched re-roofs come with a comprehensive 20-to-25-year structural workmanship guarantee alongside manufacturer product warranties on slates and tiles.

Yes. Current UK Building Regulations (Part L) require that when more than 25% of a roof is replaced, thermal insulation must be upgraded where feasible. Paired with modern breathable membranes, this substantially reduces heating bills and winter heat loss.

Our first priority is halting further water penetration and making the site safe. We install heavy-duty reinforced weather tarpaulins, secure dangerous tiles or bricks, clear immediate blockages, and provide time-stamped photographs for your insurance company before scheduling permanent repairs.

Safety is paramount. Under UK Work at Height regulations, roofers cannot safely climb steep pitches in gale-force winds or severe lightning storms. However, we can perform immediate internal mitigation, ground-level securing, and dispatch technicians the moment wind speeds drop to safe operational thresholds.

We usually schedule non-emergency inspections within 24 to 48 hours of your enquiry. You can choose a morning or afternoon appointment window that suits your schedule.

No. We do not charge call-out fees or mileage surcharges for standard inspections across our designated service territory.

We lay heavy-duty ground sheets and boards across driveways, patios, and lawns beneath the working area. At the end of every working day, our team sweeps the site with magnetic rollers to collect any stray nails or metal fixings.

Yes. Because most homeowners cannot safely inspect their roof covering in person, our technicians capture before, during, and after photos of every project, which are provided upon completion alongside your guarantee.